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FAQ

Do you provide product samples?

We are ready to send to you samples by mutual agreement.

Which shipping documents do you provide upon goods dispatch?

Our customer receives following documents upon shipment:

  • consignment note;
  • stamped copy of the quality certificate;
  • stamped copy of the certificate of conformity (if the goods are subject to certification according to legislation of Russian Federation);
  • shipping document/CMR (upon request).

Do you grant payment delay?

Yes, we do. You can find information on business terms and conditions in section Financing.

Is it possible to arrange direct shipments from manufacturer’s storage to the customer’s storage?

Yes, it is possible. Our company has a great experience in direct shipments. We suppose direct shipments are the most efficient, because they allow us to reduce transportation costs and delivery period.

How can we reduce production risks related to the selection of the right raw material and taking into account technical aspects of our manufacture process?

To understand if our product goes with your manufacture requirements, Milkow provides following services:

  • consultation of our expert;
  • technical support;
  • product samples;
  • the opportunity to start our cooperation with purchase of some trial consignment